Returning a Product

We are sorry you are returning the product. Please give us the opportunity to resolve any issues with technical support or customer service if you have not already. Thank you for the time spent in trying or testing this product and we hope to do business with you again.

30 Day Return Policy

All products purchased directly from P.I. Engineering are covered by a thirty day, no obligation return policy. If you decide to return one of our products within 30 days of purchase, we will refund the full purchase price, minus shipping.

Return Materials Authorization Form

Once we receive and process this completed form, we will email an RMA number to you. This number must be included with your product return to ensure you receive proper credit for the return.

Please fill out and submit the form below or email to Please include the name of the reseller where you purchased our product. We will coordinate the return or replacement with the reseller.