We are sorry that you are unsatisfied with our products. Please give us the opportunity to resolve any issues with technical support by emailing email@example.com. if you have not already. Thank you for the time spent in trying or testing this product and we hope to do business with you again.
All products purchased directly from P.I. Engineering are covered by a 30 day, no obligation return policy. If you decide to return one of our products within 30 days of purchase, we will refund the full purchase price, minus shipping. If you decide to return a product, please contact us at firstname.lastname@example.org to obtain an RMA number. This number is important so we can properly credit you for the return and for us to track the reason for the return. If you did not purchase from PI Engineering direct and are contacting us in regards to the year warranty for repair or replacement please provide a proof or purchase along with your request.